ONIX respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
We may collect information you provide directly (name, email, shipping and billing address, phone, order details) and payment information processed securely by our certified payment partners (we do not store full card numbers). We also collect information automatically, such as IP address, device and browser data, cookies and unique identifiers, and pages visited.
2. How We Use Your Information
We use your data to process orders, payments and deliveries; provide customer service; send order updates and important communications; prevent fraud and secure the platform; personalize your experience; and comply with legal and regulatory obligations.
3. Sharing
We share personal data only when necessary with payment processors, carriers and logistics partners, IT and analytics providers, and legal authorities when required by law. We do not sell or rent your personal data.
4. Cookies
We use cookies to operate the site, improve navigation, analyze traffic, and personalize content. You can restrict or block cookies in your browser, which may affect some features.
5. Data Retention and Security
We apply appropriate administrative, technical and organizational measures to protect your data and retain it only as long as necessary to fulfill the purposes described here and to meet legal and regulatory requirements.
6. Your Rights
Depending on your location, you may request access, correction, deletion, portability, or restriction of your personal data, and withdraw consent. To exercise your rights, contact support@onixhours.com.
7. Changes
We may update this Privacy Policy periodically. The most recent version will always be published on our site.
8. Contact
Privacy inquiries: support@onixhours.com